📌 Important: How to Submit Requests Efficiently
ECE uses a Request Tracking (RT) system to manage service requests.
When you email help@ece.ubc.ca or submit a request using the form below, an RT ticket with a unique ID is created.
What to Expect:
- You will receive an automatic confirmation email.
- An ECE staff member will follow up with you.
To Ensure a Faster Response:
- Use your UBC email account to avoid spam filters and ensure your request is processed.
- Always reply to the RT email instead of starting a new email thread. New emails create new tickets, which may delay your request.
General Help
Use this form to submit a "help" request